According to Fox Business News, an Air Canada passenger said that two of her fellow passengers were taken off a flight because they were vomit phobic and refused to sit it the up-chuck that decorated their assigned seats for the five-hour flight, eh.
The passenger Susan Benson wrote of the incident in a Facebook post on Aug. 29 and told of how three passengers struggled to get seated due to the odor of digested food that had turned rancid
"There was a bit of a foul smell but we didn’t know at first what the problem was," Benson wrote. "Apparently, on the previous flight someone had vomited in that area."
Benson explained that the Air Canada staff tried to make the vomit smell like a 'woman of the night drinking coffee' as they used perfume and coffee grinds to try masking it. Two of the passengers were escorted off the aircraft because for some reason they refused to sit on the vomit encrusted seat.
"When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do," Benson said. Worse, the staff refused to provide them with blankets to act as a barrier from the barf named Ralph.
The pair reportedly argued with staff for several minutes. When a flight attendant brought her supervisor, they reiterated that there was nothing they could do until finally the pilot came from the cockpit and told the two passengers that they had to leave the plane and make other plans.
"[T]he pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no-fly list!" the Canadian passenger wrote.
Benson maintained that her fellow passengers were not rude but upset and firm. Security guards eventually escorted the two women off the plane.
C-eh-N-eh-D-eh spells Canada |
"[T]he pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no-fly list!" the Canadian passenger wrote.
Benson maintained that her fellow passengers were not rude but upset and firm. Security guards eventually escorted the two women off the plane.
"I cannot stop thinking about these two ladies. They did nothing wrong," Benson wrote. "I am ashamed to be a Canadian and ashamed of Air Canada."
Air Canada told Fox Business that they are reviewing the incident and are taking the matter seriously.
"We are reviewing this serious matter internally and have followed up with the customers directly as our operating procedures were not followed correctly in this instance," Air Canada said in a statement. "This includes apologizing to these customers, as they clearly did not receive the standard of care to which they were entitled, and addressing their concerns."
Let's hope so.
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